Familia Landrada

Notice of privacy

Who will be responsible for the protection of your personal data?

The “LANDRADA” brand is responsible for the protection of your data. Its address is located at SM15 M2 L8 Farallon, Av. Tulum Y Acanceh, C.P. 77505, Cancun, Quintana Roo, Mexico.

How to contact us?

Address: SM15 M2 L8 Farallon, Av. Tulum Y Acanceh, C.P. 77505, Cancún, Quintana Roo , México.

E-mail: contacto@landrada.mx

Phone: +52 998 401 1444

For what reasons do we collect and use your personal data?

Your personal data will be used for the following purposes: Provide the services and products required by you; inform about changes or new products or services that are related to the one contracted or acquired by the client; To comply with obligations to our customers; evaluate the quality of the service, and carry out internal studies on consumption habits.

Quote our services/products according to your needs; perform statistical analysis; send you information about promotions, personalized experiences, campaigns and brand services; create profiles with the user's tastes and preferences.

What personal data do we obtain and from where?

For the purposes indicated in this Privacy Notice, we can collect your personal data in different ways, either when you provide it to us directly; when you visit our website or use our online services, and when we obtain information through other sources that are permitted by law. This is personal data that we collect directly when you provide it to us by various means, such as when you participate in our promotions or give us information in order for us to provide you with a service.

The data that we obtain by this means can be, among others: Name, address, telephone, gender and email. Likewise, in the event that the client chooses to pay for the services provided by LANDRADA, through recurring charges or direct debit payments.

We inform you that in order to comply with the purposes set forth in this Privacy Notice, those that affect the most intimate sphere of the person or whose use may give rise to discrimination or entail a serious risk for the person are considered sensitive personal data. In particular, those that may reveal aspects of racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs are considered sensitive; union affiliation, political opinion, sexual preferences.

We promise that said data will be treated under the strictest security measures that guarantee its confidentiality and privacy. In accordance with the provisions of article 9 of the Federal Law on the Protection of Personal Data Held by Private Parties, by virtue of this we require your express consent for the processing of your sensitive personal data, so we ask you to indicate if you accept or not their treatment.

It is worth mentioning that all the general personal data outlined above are essential for LANDRADA to be able to provide its clients with the contracted services, so that in the event of revocation of consent or the exercise of the right of cancellation (ARCO Rights) for the The processing of said data will give rise to the termination of the contract entered into with LANDRADA Sociedad Anónima de Capital Variable, without liability for the latter.

How to access or rectify your personal data or cancel or oppose its use? (ARC Rights)

You can exercise before LANDRADA, at any time, your rights of access, rectification, cancellation and opposition to the processing of your personal data by means of a written request that must be sent directly to our offices located at SM15 M2 L8 Farallon, Av. Tulum and Acanceh, C.P. 77505, Cancun, Quintana Roo, Mexico, which must contain at least: (a) name and address or other means to communicate the response to your request; (b) the documents that prove their identity or, “LANDRADA”, if applicable, the legal representation; (c) the clear and precise description of the personal data with respect to which it is requested to exercise any of the ARCO rights, (d) the express manifestation of the right (access, rectification, cancellation or opposition) that you want to exercise regarding the processing of your data personal; and (e) any other element that facilitates the location of personal data.

To whom can the data be transferred?

“LANDRADA”, may transfer your personal data to its subsidiaries or affiliates of the same business group for the commercial and promotional purposes described in this Privacy Notice. In the case of sensitive data described in this Privacy Notice, “LANDRADA” will not make any type of transfer with its subsidiaries or affiliates or with any other third party. In no case will “LANDRADA” transfer the personal data of its clients to a third party, other than the subsidiary or affiliated companies described in the previous point, without the prior consent of the owners.

Can changes be made to the Privacy Notice?

Yes, “LANDRADA”, reserves the right to change the content of this Privacy Notice at any time. In case there is any change in this Privacy Notice, you will be notified through our internet portal www.landrada.mx

The user expresses his agreement that the SERVICE PROVIDER uses his personal data for the provision of the contracted service, as well as to receive in the subsequent, any type of information that is related to the service or development.

Date of last update: April 2022